Help Desk

Product Redemptions

  • Do I get a tracking number?
  • Can I cancel my redemption and get my Points back?
  • Where is my redemption?

Gift Card Redemptions

  • Using My Giftcard
  • My gift card doesn't work
  • Where is my gift card?
  • and 23 more ...

Mode Phone

  • Mode Phone Gift Codes
  • Carriers
  • and 21 more ...

VIP Offer Redemptions

  • CoinList
  • Chime
  • Public
  • and 41 more ...

Earning Issues and Questions

  • I'm not receiving any Points?
  • I am earning less Points than before?
  • I am missing Points?
  • and 4 more ...

App Issues/Account Suspension

  • Developer Options
  • I am blocked or suspended.
  • Something isn't working right.

Media

  • How do I get music offline?
  • I'm in the UK, what happened to the recording functionality?
  • What is the Homescreen Media Player?

Social Media

  • Our Social Media Presence
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Categories
Product Redemptions Gift Card Redemptions Mode Phone VIP Offer Redemptions Earning Issues and Questions App Issues/Account Suspension Media Social Media
Most Popular Articles
Do I get a tracking number? Where is my redemption? I am blocked or suspended. Where is my gift card? Redeeming a WalMart Gift Card? Can I cancel my redemption and get my Points back? I'm not receiving any Points? My gift card doesn't work I'm in the UK, what happened to the recording functionality? I am earning less Points than before?
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