Help Desk

Product Redemptions

  • Do I get a tracking number?
  • Where is my redemption?
  • Can I cancel my redemption and get my Points back?

Gift Card Redemptions

  • Using My Giftcard
  • My gift card doesn't work
  • Where is my gift card?
  • and 22 more ...

Earning Issues and Questions

  • I'm not receiving any Points?
  • I am earning less Points than before?
  • I am missing Points?
  • and 4 more ...

App Issues/Account Suspension

  • I am blocked or suspended.
  • Something isn't working right.

Media

  • How do I get music offline?
  • I'm in the UK, what happened to the recording functionality?
  • What is the Homescreen Media Player?

Social Media

  • Our Social Media Presence
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Categories
Product Redemptions Gift Card Redemptions Earning Issues and Questions App Issues/Account Suspension Media Social Media
Most Popular Articles
I'm in the UK, what happened to the recording functionality? How to redeem an Amazon Gift Card? Redeeming a WalMart Gift Card? I am blocked or suspended. Do I get a tracking number? Where is my redemption? I'm not receiving any Points? I am earning less Points than before? How do I earn Points? How do I get music offline?
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